SHIPPING AND POSTAGE

POSTAGE

WITHIN AUSTRALIA:

$5 Standard Shipping via Australia Post takes approximately 5-7 business days (depending on location from CBD). With tracking

$10 Express Postage via Australia Post takes approximatly 2-5 business days (with tracking) depending on location from CBD.

INTERNATIONAL:
$25 AUD Flat Rate for all countries via Australia Post  (with tracking) takes approx 10-12 business days.

SHIPPING INFORMATION

  • All Isabella May jewellery is handmade and packaged, please be understanding that it may take up to 2 weeks to dispatch.

  • Please note that we cannot be held responsible for courier delays and circumstances out of our control. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Isabella May is not responsible for any delays caused by destination customs clearance processes.

  • Isabella May is not responsible for customs charges and restrictions that vary from country to country and result from the importation or certain products. The purchaser remains responsible for all charges and fees incurred.

  • Unfortunately there’s no shipping to multiple addresses, you may only ship to one address per order.

  • Isabella May is under no obligation to ship any goods ordered until payment for those goods has been received. In the event of the requested goods being unavailable Isabella May may cancel the
 transaction and affect a full refund.

If you have a general delivery question or if you would like any further information about your purchased product and how to care for it
Please email isabellamayau@gmail.com